Now interviewing · Front desk receptionist for HVAC companies
Meet Maggie. She wants the shift nobody else does.
From 5 p.m. until 7 a.m., all weekend, and any time you're elbow-deep in a furnace or up in an attic, Maggie answers your phone. The call you can't take stops going to the company down the road, and you stop finding it out the next morning. Already have people at the desk? She works alongside them and takes all your calls or just some of them.
Call (920) 600-6605 and pretend to be a customer. She won't mind.
Her 45-second audition
Watch her make her case, then call and put her to the test.
Her résumé
Five problems she's hired to fix.
Maggie
Front Desk Receptionist · HVAC · Candidate No. AOS-HV-0001
- The 6:05 p.m. call that goes to voicemail. She answers from 5 p.m. to 7 a.m., weekends and holidays, in English and Español, so the caller never moves on to the next company.
- The no-heat call at 9 p.m. She gets it to your on-call tech right away. Gas smells and other emergencies follow the instructions you give her.
- The quote that takes three phone calls. She texts your calendar link and collects the details and photos, so your quote's half-written before you show up.
- The call you can't take from a roof or a crawlspace. She texts the caller back within a minute and texts you their name, address and the problem.
- The robocalls and sales pitches. She screens them so they never reach you.
Maggie loves the front desk at 5:01 p.m., when everyone else has gone home. She's never missed a call, mostly because she doesn't take lunch.
What she'd handle for you
The calls you can't get to, handled the way you'd want them handled.
Quote requests
Texts the caller your calendar link for a quote, then collects the details and photos by text.
After hours and weekends
Picks up after you close. Saturday calls get booked into Monday's first opening.
No-heat calls
Gets them to your on-call tech right away.
Emergencies, your way
Gas smells and other emergencies are handled the way you tell her to, and she sticks to your instructions.
Calls you miss
Texts the caller back within a minute, and texts you their name, address and the problem.
Sales calls and robocalls
Screens them so they never reach you.
Real people on request
Transfers to you or your on-call tech when a caller asks for a person.
Backup for your existing staff
She can take all of your calls or just some of them. Your people keep the calls they want, and she picks up the rest.
One place for everything
Every call and text is logged in one spot, so nothing lives in your head.
She doesn't diagnose problems or quote prices. Those stay with you.
How hiring her works
Interview first. Decide after.
Interview her
Call, or have her text you. It costs nothing to talk to her.
Get her offer letter
If you like her, you get an offer letter with everything spelled out. It's month to month. No contracts.
She learns your business
Training takes 2 to 3 weeks. Then you forward your calls to her.
Rather not make a call?
Leave your mobile number and Maggie will text you. That's all it takes to start the interview.
Maggie is an AI receptionist. She tells callers so if they ask, never gives technical diagnoses, and passes anything technical to your team.
Emergencies: Maggie handles gas smells and other emergencies the way each company instructs her to. If you smell gas or anyone is in danger, leave the building and call 911.